FAQs & Conditions
All what you need to know when placing an order

Sales Terms & Conditions

  • Can I pay by credit card?

  • Is it safe paying by credit card?

  • Do the prices include local taxes and customs duties?

  • How can I pay the order?

Terms & Conditions of the Service

  • Can I return the Products I purchased?


  • Can I have my order shipped to a different address?

  • How do you ship my Order?

  • Are the shipping fees included in my order?


  • What should I do with my username and password?

  • What about data security?

  • What about cookies and tracking?

  • What about the use of the collected information?

  • What about your privacy policy?

  • What if I place an order with multiple sellers?

Other Topics

  • Can I cancel an order?

  • Are the products on sale really made in Italy?

  • From whom am buying and who is my partner?