MONNALUNA
In a nutshell
Flamor srl is an Italian company based in the heart of Tuscany. Straight from Florence, Italy, top quality design and authentic Handmade items. Our Fashion Jewelry collections are the core of our business and such details are transferred to all our product lines, from handbags to belts to small leaather goods and more, all for a unique, colorful and trendy look.
Company
Flamor srl was established in 2009 and is based in Florence, Italy. From our flagship shop in Shanghai, China, to North America and across the globe, our products reach our growing number of fans with the Monnaluna look. Flamor srl offers the highest standard of fashion jewelry, genuine leather handbags and more fashion items with an eye for the latest color trends and requests of the fashion world. Only the best and most skilled craftsmen are allowed o contribute to the creation of our fashion products.
Products
Flamor srl offers handmade high quality products with remarkable style denoted by the original use of filigree elements, geometric forms and colorful crystals - all under our brandname Monnaluna. Thanks to great care in our manufacturing process starting from the choice of the best materials and the most diligent workmanship standards of expert presonnel, Flamor srl provides the best quality, with the utmost attention to environment and work ethics in the creation of high quality Made in Italy fashion items.
Market
Flamor srl typically sells its superb products to wholesalers and department stores, but also serves retailers in various countries and regions. Our flagship shop is located in Shanghai, China. Specialty shops and boutiques are very enthusiastic customers, accross the globe because of affordable minimums for our high quality Italian fashion products. Flamor srl, undeer the brand Monnaluna, provides products that are also great for Internet shops. Business projects ranging from distribution contracts to franchising agreements and more are an integral part of the Monnaluna project.
Collections, Brands and Trademarks
Flamor srl presents Monnaluna Collections twice a year: SS and FW. These main collections are interspaced throughout the year with spot presentations of a few pieces to keep our fans satisfied. We provide personalization of products with the possibility of selecting the finish of the fashion jewelry goods as well as the color of the crystals. All to help inhance the growth of Monnaluna fashion products with care towards the specific needs and requests of the individual markets.
MONNALUNA's Return Policy
In general, all sales are considered final. All claims about defective item returns must be made within five (5) days after receipt of goods and fully documented by photos or videos. Please contact us for a Return Authorization (RA) number as goods will NOT be accepted without prior authorization from our company. Any returns or credits will NOT be issued without an RA number. All RA requests will be authorized or declined within 30 days of the receipt of merchandise. Please contact us for our policy on damaged or defective item returns.
MONNALUNA's Cancellation Policy
To cancel orders placed with us at MONNALUNA, please contact us by sending a message through the "Tickets about this order" link accessible at the right of your order in the “Order Management” section. Cancellation requests MUST be made within the same day the order was placed and before the order has been processed. Cancellations require authorization before order completion and we reserve the right to charge 10% of the value of the canceled merchandise for handling. Confirmed cancellations will be reflected in the "Order Management" section after they have been approved.
MONNALUNA's Shipping Policy
We will submit you a summary of your order with us, including the best shipping fee to your destination. Once the complete payment will be done, the order is ready to be shipped. Orders will usually be shipped within three (3) - four (4) business days after receipt of full payment and depending on availability of goods unless otherwise claimed on the product sheet.
Merchandise is shipped at buyer's risk and MONNALUNA is not responsible for losses or damages due to delivery. You can ask for an insured shipping, at cost. If you have already a delivery account with popular carriers such as DHL, FedEx or UPS you can send us your account code: we will ship at no additional cost.